Hmmmm - question... Is he running Win2k, active directory? In which case he will manually have to add the A record. Internal DNS servers will check internally first - most often not even checking for an external record if a record cannot be found in internal DNS. Only thing I can think of I'm afraid! (Don't worry - it took Cap Gemini IT support 3 weeks to finally agree with me, after coming up against exactly the same issue with one of my clients! ;)) -----Original Message----- From: Gustavo Arizpe [mailto:listas at areaestrategica.com] Sent: 27 March 2003 23:17 To: thelist at lists.evolt.org.uk Subject: [thelist] Checking DNS of an ISP Hi, I have a customer who connot see his web site (hosted in a virtual hosting server which I resell) in his local network. Outside his local network the site loads quickly. I believe the problem has to do with his ISP DNS or even his local network DNS, but I don't know how to prove that. How could he check this in Windows, i.e. how could he verify that his domain name is not misconfigured in his local network or his ISP's? If he does traceroute all he gets is slight delays, but via http the site takes ages to load, so my guess is some local misconfiguration of DNS, either in his local network or his ISP. Any suggestion will be appreciated. Gustavo -- * * Please support the community that supports you. * * http://evolt.org/help_support_evolt/ For unsubscribe and other options, including the Tip Harvester and archives of thelist go to: http://lists.evolt.org Workers of the Web, evolt !