[thelist] Paypal and usability

Ed McCarroll Ed at ComSimplicity.com
Mon Oct 20 13:36:18 CDT 2003


> will she be losing or gaining customers if she only offered
> payment through PayPal?

Personally, I don't trust PayPal.  They goofed things up for a
client of mine, and didn't seem too interested in fixing the
problem.

I tend to avoid doing anything on sites where I have to "join" or
"enroll" before they'll take my credit card, at least until I've
used the site a few times.

But I'm probably not typical of your target audience.

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Ed McCarroll                          MailTo:Ed at ComSimplicity.com
ComSimplicity                                      (310) 838-4330
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