[thelist] Client Education

[Tarrant Costelloe]

Not the most friendly way however we firstly ask them for three URL's of
existing websites they like the look and feel off and then charge them a
previously agreed $amount for every concept designed of which they don't
accept. You soon see those hundreds of "But what about" comments
nervously disappearing and thus covering the costs of our developers
time and headache breaks. 

Every time so far the client has actually been very happy with the
outcome and glad in the end they listened to advice given to them in
meetings.

Regards,
 
Tarrant Costelloe
Technical Director
madfolk.com (.co.uk) - Reforming Media 
(+44) 01903 523414.


-----Original Message-----
From: thelist-bounces at lists.evolt.org
[mailto:thelist-bounces at lists.evolt.org] On Behalf Of
defrazier at NortheastState.edu
Sent: 23 October 2003 15:33
To: thelist at lists.evolt.org
Subject: [thelist] Client Education


My clients never seem to know what they want before they see a 
prototype.  By then lots of effort has been spent that is usually 
wasted.  I have tried to think of ways to educate the clients before I 
start work on their page, with limited success.  Do any of you have 
any techniques that you use for this purpose?

Thanks,
David Frazier
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