[thelist] symantec subscription question

[John C Bullas]

At 19:23 26/12/2003, you wrote
>Hi there,
>
>Symantec are being utterly useless so I wondered if anyone here can help 
>me out:
>
>I bought a 12-month Norton Anti-virus subscription this April (online), 
>but this week, after my hard disk died, I found it necessary to re-install 
>the software.
>
>Unfortunately I can't find any information on how to get hold of a copy of 
>the software and reactivate my subscription to finish off the remaining 4 
>months it has left to run.
>
>I've searched and searched on Symantec's site, and I can't find anything 
>about this - all I have is my purchase receipt and my customer number, not 
>kind of activation code or anything.
>
>Symantec refuse to talk to me on email and simply point me to their site.
>
>Has anyone gone through this before and found a solution?

subscription services troubleshooter?

http://tinyurl.com/2q6p5

does this route help?

I think having tried to find you an answer.... it probably won't ;)

Symantec UK Ltd
Hines Meadow, St. Cloud Way
Maidenhead Berkshire
SL6 8XB

Tel: 01628 592222

Last ditch attempt: Phone  them?

John

FB


>Thanks very much,
>
>- Dunstan