The recent questions about methodology got me thinking. Is web design marketing or is it software development or is it IT? Some companies have the web design person working for IT, others have this role in marketing. Where I work I started in software development, but now and am in marketing. Software developers have a better approach to building things than marketing, in my opinion, because it seems clearer what the requirements are. Working in marketing seems frustrating to me because there aren't any other requirements than what the boss thinks "looks good" or what he thinks will provide "the best user experience." This subjectivity makes it difficult to get requirements, or meet them, because what "looks good" can change by the next day. As for user experience, this doesn't seem to mean usability, but rather that the user be blinded by colors, marketing messages and branding. Is this pretty normal for web design as a whole? Or is the approach more typically to use a more reasoned approach like software development?