[thelist] RackSpace vs ValueWeb

[Jessica (Rhodes) Gore]

> From: "Jim Davies" <jimdav at mindspring.com>
> check out AITCOM.net for Windows or Linux

STAY AWAY from AIT. They have the WORST tech support. Often you're funneled
into some general voicemail system. When you talk to a live person the only
thing you ever hear is "we're working on it". No ETA. No clear explanation
of the problem once it's resolved. Simple problems can take 8+ hours to
resolve.

Not to mention their control panel is unnecessarily complicated. The simple
task of changing a password on an email account takes several
counter-intuitive steps.

Retreating into the shadows.
Jessica R. Gore
www.popinteractive.com