[thelist] email ticket system for webmaster messages

Tony Crockford tonyc at boldfish.co.uk
Thu Jun 10 15:00:27 CDT 2004

At 20:44 on Thursday, 10 Jun 2004, Sarah Sweeney wrote:

> Tony Crockford wrote:
>> before you decide, I'd suggest a look at:
>>  http://helpdesk.oneorzero.com/
> I forgot to mention another requirement: tickets get added to the system  
> automatically when users send an email to the webmaster email address. I  
> couldn't find an FAQ for the OneOrZero HelpDesk - can tickets be added  
> in this way?


You'd need to be comfortable with PHP customisation.  There's a hack that  
allows an incoming email to raise a ticket:



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