[thelist] Email Organization

Hershel Robinson hershelr at netvision.net.il
Sun Aug 29 09:07:17 CDT 2004


thelist-bounces-hershelr=netvision.net.il at lists.evolt.org wrote:
> Outlook does this (allows the user to assign multiple
> categories to emails)
> Might want to get the Lookout addin as well for full-text
> searching (used to
> be a 3rd party product, but has recently been bought by Microsoft)
> http://www.microsoft.com/downloads/details.aspx?FamilyID=09b83


From: "Hershel Robinson" <hershelr at netvision.net.il>
Subject: [thelist] Email Organization

> I have a client who receives emails from his visitors to his website
> via a webpage--the site is educational and the emails are questions.
> The page presently just sends the client regular email and he then
> deals with the questions therein one by one with his email client and
> that's it. 
> What he wants is a system to be able to organize the emails into
> categories and assign to them keywords. He wants to be able to
> analyze the correspondence periodically and determine the most
> popular questions and categories. He can then build FAQs and also
> potentially cater the site towards the interest of his readership.
> Does anyone have any suggestions for an OTS solution? The client's
> office and the web host run Windows.


News! - Evolt.org conference for web professionals.
17-19 September 2004 in Toronto, Canada.
Details at http://TOevolt.org

* * Please support the community that supports you.  * *

For unsubscribe and other options, including the Tip Harvester
and archives of thelist go to: http://lists.evolt.org
Workers of the Web, evolt !

More information about the thelist mailing list