Thanks. thelist-bounces-hershelr=netvision.net.il at lists.evolt.org wrote: > Outlook does this (allows the user to assign multiple > categories to emails) > > Might want to get the Lookout addin as well for full-text > searching (used to > be a 3rd party product, but has recently been bought by Microsoft) > http://www.microsoft.com/downloads/details.aspx?FamilyID=09b83 5ee-16e5-4961-91b8-2200ba31ea37&DisplayLang=en Cheers Ken ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From: "Hershel Robinson" <hershelr at netvision.net.il> Subject: [thelist] Email Organization > I have a client who receives emails from his visitors to his website > via a webpage--the site is educational and the emails are questions. > The page presently just sends the client regular email and he then > deals with the questions therein one by one with his email client and > that's it. > > What he wants is a system to be able to organize the emails into > categories and assign to them keywords. He wants to be able to > analyze the correspondence periodically and determine the most > popular questions and categories. He can then build FAQs and also > potentially cater the site towards the interest of his readership. > > Does anyone have any suggestions for an OTS solution? The client's > office and the web host run Windows. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ -- News! - Evolt.org conference for web professionals. 17-19 September 2004 in Toronto, Canada. Details at http://TOevolt.org * * Please support the community that supports you. * * http://evolt.org/help_support_evolt/ For unsubscribe and other options, including the Tip Harvester and archives of thelist go to: http://lists.evolt.org Workers of the Web, evolt !