[thelist] RE: checked vs. unchecked boxes
ANDREA STREIGHT
astreight at msn.com
Thu Oct 21 13:11:59 CDT 2004
"Unchecked is a state." A state in union with freedom of choice.
It's not my fault it could be default of the web builder.
Unchecked is a state, but not a choice imposed upon the user.
I sure hope we can rid the web of the "pre-selection" syndrome where site
owners try to trick users into granting them permission to do things the
users don't really want.
A big concern is the the actual user experience be acknowledged: users are
typically in a hurry. Especially when they've got a deadline and they need
some information quickly and it's late at night and they're dead tired.
Very common, this noxious "pre-selection", at online publication sites. They
impede your information foraging with the requirement to Register, but it's
often free. So you comply. Then, after giving them personal information they
can use to build user profiles and transaction profiles, they subject you to
an incredible display of "newsletters" they hope you'll subscribe to, plus
options to receive "offers" from sponsors or affiliates or advertisers.
If I have to "uncheck" a lot of check boxes, which is par for the course, I
bail out. And I'm irritated that I wasted so much time at the site.
And how about those "pre-selected" boxes that remain selected even when you
check what you consider the opposite, or the alternative? Who would want
both HTML and Plain Text newsletters? Yet this happens often. HTML is
pre-selected, but when you select Plain Text, the HTML is also still
selected.
Pre-selection is probably not something web designers invented or are proud
of implementing. It's the marketing people, I suspect, since I am one, who
foist this on the web design staff and don't want any guff from them about
it.
I've just given you one usability analyst's opinion. I appreciate opposing
views more than agreement. So thanks for entering the debate, which I
consider rather important.
Steven Streight
STREIGHT SITE SYSTEMS
Web Usability Analysis
Web Content Writing
Online & Direct Marketing
astreight at msn.com
www.vaspersthegrate.blogspot.com *Web Usability*
www.streightsite.blogspot.com *Mentally Correct Marketing*
www.ArtTestExplosion.blogspot.com
*Experimental Computer Art*
www.stcsig.org/usability/newsletter/0408-user-observation.html *latest
published online article*
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