[thelist] soft / hard limits

David Siedband technique at oceanicsky.com
Mon Dec 6 13:17:46 CST 2004

On Dec 6, 2004, at 7:37 AM, Alex Beston wrote:
> when you do quotas for account administration whats a good level for a 
> soft limit and also what would you consider good as a hard limit?

Shop around and see what your competitors are offering.  Then, do the 
math and see where you can fit in.

If you're charging a premium, make sure you communicate what justifies 
it (e.g. better spam filtering).

> Scenario #1 user lets it mail build up until admin calls him up to 
> sort it.

This strategy isn't very scalable.  This part should be automated.  
Either they get an auto-generated e-mail when they are approaching 
quota or their mail gets deleted beyond a certain time period/mailbox 

> Im thinking of putting a 4 meg difference between the limits (eg the 
> size of a few big files ( attchments are limited to about 1 or 2 megs 
> ) )

4 megs difference in tiers?  And your limiting attachment size at 2 
megs? eek!

Shop around and see what you need to compete with...
David Siedband

More information about the thelist mailing list