[thelist] Dropping sessions seemingly randomly

Richard Livsey richard at livsey.org
Thu Feb 3 05:51:43 CST 2005

We have written a web app for a client and they are reporting problems 
with being logged out a lot.
Can't replicate the problem from here, so one of the guys is down at 
their offices now.

Seems the problem isn't limited to our app (which is nice to know) and 
they are getting logged out of all sorts of things on a seemingly random 

Sessions are based on cookies and I can't think of any reasons why these 
would be lost. They use IE and setting security to low doesn't fix the 

Their network seems to be setup slightly strangely, and is certainly 
locked down hard. They are reporting the system being quite slow too, 
which seems to be their connection (it's a shared connection for the 
whole building, but a very fast connection) but there are no pings or 
tracerts allowed so not sure where to start debugging that one either.

Any help or advice would be greatly appreciated!


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