[thelist] E-Commerce stock control and fulfillment

[Bruce McIntyre]

In this case, I might suggest that the customer implement some minimal
back-end (ERP means Enterprise Resource Management) solution, and even
Quickbooks Pro would provide the ability to integrate to these
capabilities, without having to re-program them inside of the catalog
solution.  If indeed, their needs are so minimal that they don't have
such a back-end solution, it is a lot better to buy it than build it.
There are products from the minimal to the maximal, and even Open Source
solutions that are available.  This sort of functionality doesn't belong
in the 'Storefront' but in a more integrated back-end solution.

--
Bruce A. McIntyre
ISS Group (http://www.issgroup.net)
Shaping Visions into Solutions
bmcintyre at issgroup.net
V: 215.942.4718
F: 215.942.4962

-----Original Message-----
From: thelist-bounces at lists.evolt.org
[mailto:thelist-bounces at lists.evolt.org] On Behalf Of Andy Budd
Sent: Friday, February 25, 2005 9:19 AM
To: thelist at lists.evolt.org
Subject: Re: [thelist] E-Commerce stock control and fulfillment

Bruce McIntyre wrote:

> It would help if you could tell us what back-end (ERP) system is being
> used as well.  That would help indicate what sort of integration is
> needed.  Also, what kind of functionality?  Shopping cart and
inventory
> is pretty minimal, so what about news management, documents
management,
> content management, surveys, featured items, upsell, cross-sell, etc.

Thanks for the reply, however I'm afraid I have no idea what ERP means.

We are building the front and and shopping cart functionality 
ourselves. So we'll be taking care of the content management and 
ordering process. It's the back office functionality like printing off 
receipts, managing dispatch, returns and ordering new stock that I'm 
interested in.

We could build in the ability to do all of this in the back end. 
However this really isn't our area of expertise and I'm sure somebody 
much more knowledgable has analysed the fulfilment process and come up 
with a better solution than we could.

FYI the client is relatively small and currently only have a few people 
managing the back office and fulfilment stuff.


Andy Budd

http://www.message.uk.com/

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