[thelist] Forum Softwares

[Andre Avorio]

On Tue, 8 Mar 2005 22:40:38 -0500, Chris Johnston wrote:
> Is there not helpdesk, support ticket specific software that would do
> a better job of this then trying to force some forum software into
> this role?

There is already an enviroment: the online (web-based) community. I
would like to integrate a helpdesk enviroment (private conversations),
so customers will use the same login session, the same information's
structure etc.

-a