Quick and crappy interface to give you an idea of what's in the database. http://lists.evolt.org/faq/ Play around. I'll blow away the database later. Right now we have: < faq author="" label="" tags="" id="" > < question > < /question > < answer > < /answer > < /faq > Label is meant to be an arbitrary label but currently it is being set to the ID number and may disappear from the final version. For new FAQs, you don't need to supply the 'id' attribute. Set the 'id' to the FAQ ID if you want to update an existing FAQ. The 'author' attribute is optional and will be pulled from the e-mail headers if one is not supplied.