[thelist] Weird form error

Christie Mason cmason at managersforum.com
Thu Jul 27 08:41:21 CDT 2006


Does she have some type of firewall/privacy/identity protection application
running that prevents her email address from being sent?

Christie Mason

-----Original Message-----
From: thelist-bounces at lists.evolt.org
[mailto:thelist-bounces at lists.evolt.org]On Behalf Of FayeC
Sent: Thursday, July 27, 2006 8:36 AM
To: thelist at lists.evolt.org
Subject: [thelist] Weird form error


I have received a call from one of our clients who says she can't submit one
of the order forms.
The form is a very simple one using Matt's Formmail to send.
I didn't create the form but I do maintenance and add/remove items from the
order list.
The issue seems to be the email validation but I have gone through the
entire form and haven't found any code mistake.
The weird part is that this seems to be an isolated problem. I was able to
send the form just fine but on her computer she keeps getting this js popup
requiring her to fill the email field.
The same form is repeated on 5 other pages and she says she can send all the
others perfectly but with this one it keeps hanging on the email....
The only thing I noticed is that the email field name was "email" while the
validation was looking for "Email". BUT it still doesn't explain how all the
other forms work fine for her and this one doesn't since the fields naming
was the same on all forms...

Can anybody shed a light on this?
Unfortunately the form is in an intranet and can't be accessed externally
for your review.

FayeC




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