[thelist] Weird form error

Chris at globet.com Chris at globet.com
Thu Jul 27 08:52:53 CDT 2006



> The weird part is that this seems to be an isolated problem. 
> I was able to send the form just fine but on her computer she 
> keeps getting this js popup requiring her to fill the email field.

Can you post the code, please? Since this appears to be a client-side
issue, just copy the source code from the browser, rather than including
any server-side scripts. The probability of it being a logic flaw is
high if a) you're not getting any error messages, and b) the Javascript
script is reporting that the email address has not been correctly

> The same form is repeated on 5 other pages and she says she 
> can send all the others perfectly but with this one it keeps 
> hanging on the email....
> The only thing I noticed is that the email field name was 
> "email" while the validation was looking for "Email". BUT it 

Javascript (if you're using Javascript) is case sensitive, so this may
be a problem.

> still doesn't explain how all the other forms work fine for 
> her and this one doesn't since the fields naming was the same 
> on all forms...

I would ignore the fact that the other pages are working for now. Just
because one page works does not necessarily have any bearing on whether
another page works.

> Can anybody shed a light on this?
> Unfortunately the form is in an intranet and can't be 
> accessed externally for your review.

I'm sure we can collectively solve the problem if we can see some code.
By the way - what happens if you disable the client-side validation?
Does the server side validation have the same problem?

Chris Marsh
Software Developer
t: +44 20 8246 4804 x828
f: +44 20 8246 4808
e: chris at globet.com
w: http://www.globet.com/

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