Paul Bennett wrote: > OK, that's weird, in Notepad and Notepad++, the character is appearing as an empty black square, but when the email is sent, it comes through as an apostrophe. (The RSS file is encoded as UTF-8 btw.) Another thing you can do is HTML Encode the trouble text and track down the character element by it's code. It might be from cut and paste text from Word into your HTML Forms. That can cause weird character issues. Lastly have you considered using the CDATA element to protect your XML from weird characters? I'm not sure if CDATA is valid for RSS feeds, but it might be worth a shot.