[thelist] my #1 ecommerce sales tip

[Peter Brunone (EasyListBox.com)]

				> Tim: It seems that web developers all echo your feeling, while marketing
> people are, on my blog comments, liking the idea of immediate customer
> contact, but very low key. 

   I am a web developer and a consumer... and as an independent solutions vendor, I've begun studying marketing as well.  With that in mind, I think the phone call idea is terrible, outside of Tim's high-dollar-product exception.

> Recall, I say they must be Hot Prospects to register online. I rarely
> register with any blog or site, unless I really want to interact or contact
> the people there, to buy something or to learn more about a product or to
> ask questions in a forum. 

   The reasons that I seldom register are twofold.  One, it's an inconvenience, however small.  Two, I'm afraid that people are going to start contacting me because I registered.

FWIW,

Peter

				From: "Steven Streight" steven.streight at gmail.com

Tim: It seems that web developers all echo your feeling, while marketing
people are, on my blog comments, liking the idea of immediate customer
contact, but very low key.

Recall, I say they must be Hot Prospects to register online. I rarely
register with any blog or site, unless I really want to interact or contact
the people there, to buy something or to learn more about a product or to
ask questions in a forum.

On 11/28/06, tim wrote:
>
> This depends entirely on the product. If I register on a site that is
> selling £50k boats then, sure, I might expect a call. If I register to
> buy a £10 DVD, then calling me will lose my custom. In fact, I might
> even leave the site if I'm asked for my phone number without a specific
> promise (we'll only call if there's a problem). I enjoy buying online
> specifically to avoid interfacing with salesmen - I just want the
> product to turn up at my door.
>
> Tim
>
>
> Steven Streight wrote:
> >
> http://vaspersthegrate.blogspot.com/2006/11/1-ecommerce-website-sales-tip.html
> >
> > Any suggestions on the best software provider to make this work?
> > Salesforce.com?