Thanks for the suggestions. This company is pretty small - so any expensive software will probably be out of the question. I haven't required a dept sign off. But that's an idea. Jess ----- Original Message ---- From: Joel D Canfield <joel at spinhead.com> To: thelist at lists.evolt.org Sent: Friday, December 8, 2006 1:24:31 PM Subject: Re: [thelist] Page Testing > YMMV. ah, yes. it does. <thumbs nose at poor schmuck working for corporate giant> when I was employed down the street here at 'small friendly health insurance administrators' I had exactly the relationship you describe in item 1, the one where end users really cared about what I was building for them, and where the company's upper management, from the COO through the IT director to my direct manager all wanted it to be *right*, not just fast, cheap, whatever. so, user sign-off was important because it urged the busy users and their managers to allot the time necessary to ensure that the tool was what they really needed. it was all I did, so I made the time. they had *real* jobs, so they couldn't unless it was Part of the Process. but your clarification, um, clarifies. joel -- * * Please support the community that supports you. * * http://evolt.org/help_support_evolt/ For unsubscribe and other options, including the Tip Harvester and archives of thelist go to: http://lists.evolt.org Workers of the Web, evolt !