Hello Evolters, I was wondering if anyone had copy of Acceptance Criteria that you may have supplied to a client previously? I'm putting forward a proposal and it's part of the requirement. Below is a brief of the kind of thing I'm looking for... "Acceptance Criteria: In this section we should outline any conditions involved with *client approving or disapproving our work. Here we will mention what happens if something is done that the client doesn't like and the process that is involved in changing it. We should also touch on any issues involving drastic changes to project scope and requirements." Thanks everyone, D.