The product information is HTML and quite extensive. The PDFs are an additional neat, pretty, one-page summation with additional contact info and URL. That's all. It has worked for us. Thanks! Martha Hesselein Forward Consulting 251-472-9400 -----Original Message----- From: thelist-bounces at lists.evolt.org [mailto:thelist-bounces at lists.evolt.org] On Behalf Of Steven Streight Sent: Tuesday, February 27, 2007 3:36 PM To: thelist at lists.evolt.org Subject: Re: [thelist] pdfs on web site (was "scope of work"forwebsiteproposal) Oh my. All I can say is have you tested this with users, done non-invasive user observation tests with typical customers? Because I still don't understand why the sales information is not HTML, as well as your PDF for printer outers. I can't see people printing out your stuff, and the thousands of competing web sites PDFs, and going through all that dead tree gunk.