[thelist] sending and receiving email on Outlook from Africa

Rick den Haan rick.denhaan at gmail.com
Tue Jun 17 06:17:45 CDT 2008

Nan Harbison wrote:
> Hi All,
> I have a client (in the US) who uses Verio as his webhost. He frequently
> travels to Africa on business, and when he is there, he can receive email
> on his computer but he can't send it.

I have encountered this problem before. The problem probably lies with the
ISP having blocked port 25 for all but their own server.

For example, at my home I use one ISP, that does not block port 25. I can
mail out using whatever server I like. At my office, they use an ISP that
*does* block that port. I can mail out using that ISP's mail server, or I
can use a mail server that uses a different port for SMTP (like GMail).

So as far as I can tell, your client's problem lies with the company he uses
in Africa to connect to the internet. Next time he's there, have him try
from his neighbor's connection ;-)


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