[thelist] hiding email addresses

graham.hays graham.hays at visualcomputing.co.uk
Sat Sep 20 12:50:14 CDT 2008

> From: thelist-bounces at lists.evolt.org 
> [mailto:thelist-bounces at lists.evolt.org] On Behalf Of Christie Mason
> Sent: 20 September 2008 17:17
> To: thelist at lists.evolt.org
> Subject: Re: [thelist] hiding email addresses
> If the email address must be displayed then something you can 
> do to alleviate the spam is to make sure they're using a 
> hosting/email service that has robust spam filtering and then 
> set those filters as high as you practically can for that 
> email address.
> Most of the time customers don't understand the benefits of 
> using a contact form.  I've found that explaining to the 
> client that using a contact form means that they can save the 
> contact request in a db, using methods that protect against 
> injection and XSS etc attacks,  and then generate reports for 
> that info makes them more receptive.  Another explanation 
> that's worked is to tell them how using a form allows them to 
> control/augment the subject/message info so your client can 
> see which site and which page generated the contact request.  
> Sometimes the context of the request makes a difference.
> Also if you use a form, please make sure you send the 
> requestor a copy of the email that's generated. It's a pet 
> peeve of mine to fill out a form and not get a copy of the 
> email. Without a copy of the email, I can't prove that I did 
> fill out a request and when that request was sent.
> Christie Mason

Already explained that but they still insist.

I take your point about cc-ing the email - I always post a 'Thank You etc'
on the contact form once sent but I have to admit to not cc-ing. Good point
I'll add that.

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