Chris, all: Here's where it is stalling from a shell logged into the defendant: -sh-2.05b$ telnet smtp.integra.net 25 Trying 184.108.40.206... Connected to smtp.integra.net. Escape character is '^]'. 220 mail.integraonline.com ESMTP helo whatever.com 250 mail.integraonline.com HELO whatever.com 250 mail.integraonline.com RCPT TO: bobm at dottedi.biz 503 MAIL first (#5.5.1) mail from: bobm at whatever.com 250 ok rcpt to: bobm at dottedi.biz 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) UPPER/lower case does not seem to matter. -Bob ------- Chris Booth wrote: > Hi Bob, > > You can try using telnet to connect to the mail server and manually > type in commands - this might give you some clue as to where the > process is getting stuck. > At the command prompt you type: > telnet smtp.integra.net 25 > (assuming that 'smtp.integra.net' is the correct name for the mail > server; 25 is the port number for SMTP). The mail server ought to > respond with a line identifying itself. (If not, either the mail > server is down, or there's a network problem - maybe check your firewall?) > > Then you type: > HELO <name of your server> > Server responds: > 250 ... (The messages vary, but if it starts with 250, it's a > positive response) > You type: > MAIL FROM:<sender's email address> > 250 ... (response from the server) > RCPT TO:<recipient's address> > 250 ... > DATA > 354 End data with <CR><LF>.<CR><LF> > The last line is a rather cryptic way of saying that you type in the > body of the message and end it by typing a . on a line by itself (as > you do with the mail command). > Finally the server will respond with > 250 OK: queued as .... > You type > quit > to close the telnet session and send the message. > > Plenty of more complete guides to SMTP commands on the net, eg: > http://www.the-welters.com/professional/smtp.html > > Good luck tracking down the problem! > > - Chris > > At 04:10 01/10/2008, Bob Meetin wrote: >> One of my clients switched from cbeyond to another provider and just >> like that lost email notifications coming from their ecommerce site. >> The site is hosted by rackforce. I have access to the plesk panel and >> shell access to the site. I ought to be able to do command line mail >> be doing: >> >> mail bobm at dottedi.biz <cr> etc... >> >> This fails with no obvious error; I tried doing mail -v to see a verbose >> output but apparently wrong argument. >> >> I also made up a very simple php file which when accessed should send me >> a test message. It also fails, something like: >> >> <?php >> $message = "Email body/contents"; >> $subject = "Test of php email script"; >> $to = "bobm at dottedi.biz"; >> $from = "From: admin at wherever.com"; >> mail ($to, $subject, $body, $from); >> ?> >> >> No dice of course. Finally within zen-cart itself I found the >> configuration item for the mail server which was originally set to >> "mail.west.cbeyond.com" and changed it to: "smtp.integra.net" and the >> dice remain silent. >> >> What are some UNIX/Linux command line tests I can do to determine the >> root cause? As I have access to Plesk, is there anything in the control >> panel that needs to be changed that might still be referencing cbeyond? >> >> -- >> Bob Meetin >> www.dottedi.biz <http://www.dottedi.biz/> >> 303-926-0167 >> >> Hook up with me on Twitter, Facebook, LinkedIn, Plaxo Pulse and Bebo >> or catch my blog at www.dottedi.biz/blog.php >> <http://www.dottedi.biz/blog.php> >> >> Standards - you gotta love em - there are so many to choose from! >> >> -- >> >> * * Please support the community that supports you. * * >> http://evolt.org/help_support_evolt/ >> >> For unsubscribe and other options, including the Tip Harvester >> and archives of thelist go to: http://lists.evolt.org >> <http://lists.evolt.org/> >> Workers of the Web, evolt ! > > -- > Chris Booth > Araucaria Computing > Email: chris at araucaria.org.uk Web: http://www.araucaria.org.uk > <http://www.araucaria.org.uk/> > -- Bob Meetin www.dottedi.biz 303-926-0167 Hook up with me on Twitter, Facebook, LinkedIn, Plaxo Pulse and Bebo or catch my blog at www.dottedi.biz/blog.php Standards - you gotta love em - there are so many to choose from!