[thelist] pesky mail problem

[Bob Meetin]

Chris, all:

Here's where it is stalling from a shell logged into the defendant:

-sh-2.05b$         telnet smtp.integra.net 25
Trying 204.130.255.5...
Connected to smtp.integra.net.
Escape character is '^]'.
220 mail.integraonline.com ESMTP
helo whatever.com
250 mail.integraonline.com
HELO whatever.com
250 mail.integraonline.com
RCPT TO: bobm at dottedi.biz              
503 MAIL first (#5.5.1)
mail from: bobm at whatever.com
250 ok
rcpt to: bobm at dottedi.biz
553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

UPPER/lower case does not seem to matter. 

-Bob
-------

Chris Booth wrote:
> Hi Bob,
>
> You can try using telnet to connect to the mail server and manually 
> type in commands - this might give you some clue as to where the 
> process is getting stuck.
> At the command prompt you type:
>         telnet smtp.integra.net 25
> (assuming that 'smtp.integra.net' is the correct name for the mail 
> server; 25 is the port number for SMTP). The mail server ought to 
> respond with a line identifying itself. (If not, either the mail 
> server is down, or there's a network problem - maybe check your firewall?)
>
> Then you type:
>         HELO <name of your server>
> Server responds:
>         250 ... (The messages vary, but if it starts with 250, it's a 
> positive response)
> You type:
>         MAIL FROM:<sender's email address>
>         250 ... (response from the server)
>         RCPT TO:<recipient's address>
>         250 ...
>         DATA
>         354 End data with <CR><LF>.<CR><LF>
> The last line is a rather cryptic way of saying that you type in the 
> body of the message and end it by typing a . on a line by itself (as 
> you do with the mail command).
> Finally the server will respond with
>         250 OK: queued as ....
> You type
>         quit
> to close the telnet session and send the message.
>         
> Plenty of more complete guides to SMTP commands on the net, eg: 
> http://www.the-welters.com/professional/smtp.html
>
> Good luck tracking down the problem!
>
> - Chris
>
> At 04:10 01/10/2008, Bob Meetin wrote:
>> One of my clients switched from cbeyond to another provider and just
>> like that lost email notifications coming from their ecommerce site. 
>> The site is hosted by rackforce.  I have access to the plesk panel and
>> shell access to the site.   I ought to be able to do command line mail
>> be doing:
>>
>> mail bobm at dottedi.biz <cr>  etc...
>>
>> This fails with no obvious error; I tried doing mail -v to see a verbose
>> output but apparently wrong argument.
>>
>> I also made up a very simple php file which when accessed should send me
>> a test message.  It also fails, something like:
>>
>> <?php
>> $message = "Email body/contents";
>> $subject = "Test of php email script";
>> $to = "bobm at dottedi.biz";
>> $from = "From: admin at wherever.com";
>> mail ($to, $subject, $body, $from);
>> ?>
>>
>> No dice of course.  Finally within zen-cart itself I found the
>> configuration item for the mail server which was originally set to
>> "mail.west.cbeyond.com" and changed it to: "smtp.integra.net" and the
>> dice remain silent.
>>
>> What are some UNIX/Linux command line tests I can do to determine the
>> root cause?  As I have access to Plesk, is there anything in the control
>> panel that needs to be changed that might still be referencing cbeyond?
>>
>> -- 
>> Bob Meetin
>> www.dottedi.biz <http://www.dottedi.biz/>
>> 303-926-0167
>>
>> Hook up with me on Twitter, Facebook, LinkedIn, Plaxo Pulse and Bebo
>> or catch my blog at www.dottedi.biz/blog.php 
>> <http://www.dottedi.biz/blog.php>
>>
>> Standards - you gotta love em - there are so many to choose from!
>>
>> -- 
>>
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>
> -- 
> Chris Booth
> Araucaria Computing
> Email: chris at araucaria.org.uk      Web: http://www.araucaria.org.uk 
> <http://www.araucaria.org.uk/>
>


-- 
Bob Meetin
www.dottedi.biz
303-926-0167

Hook up with me on Twitter, Facebook, LinkedIn, Plaxo Pulse and Bebo
or catch my blog at www.dottedi.biz/blog.php

Standards - you gotta love em - there are so many to choose from!