Joel D Canfield wrote: >> Next time I end up in that situation I've got the >> contract to cover it: I tell them that the relationship is no longer >> tenable, deliver what work has been done and ask for payment. The end. >> > > our contract includes a clause that says, essentially, if you haven't > given us all the data within 60 days after the contract is signed, we > can consider the contract fulfilled and bill for the balance due. > > thus far we've never enforced it, primarily because we're screening > clients more carefully than when we had The Client Who Caused the Clause > > joel In this case the problem is perhaps more/less complicated and perhaps self-induced by not being a little more business-savvy and enforcing requirements at the onset (like Joel and many of you have responded). Business owner wants to convert his current website into an eCommerce system. I am charging by the hour, so this part is fine. Unfortunately other than pointing me to a similar type website he did not want to go into specific requirements. I chose a general eCommerce solution. Back to Business owner, he comes to grip with the fact that he is not focused or interested in populating the database, so hires a guy who knows their business to help but is tech unsavvy and requires handholding. In addition to me becoming a personal assistant, as they start to populate the cart they come up with a variety of pricing/quantity needs that can only be described as unique/custom. I've solved most of the issues through research and tinkering, but these type of solutions are very distracting, take undivided concentration and I find it hard to simply drop what I'm doing and dive in. As a side note - the guy assigned to populate the cart work incredibly slow, seems to be a one-finger typist. I hear frequent feedback abut the project taking much longer than expected. Well, of course. This is not a rant, but really a learning experience.