Perhaps the original thread had over-morphed and needed a new Subject? Feedback is appreciated, especially the automated payment solution bit. If you do act as a hosting go-between, do you commonly mark up the hosting charges say 25 - 50% or perhaps a flat fee to account for managing the account? I ran into one business that marks it up many-fold, somewhat shockingly so and has gotten away with it but I'm sure doesn't land many kudos. What is fair? Next chapter in the thread. Probably many of us manage web hosting and perhaps separately, email hosting, for our clients, which of course leads to regular charges from the service providers and maybe some "administrative" time. In my case I use different services for webhosting and email hosting because email hosting is not a core competency of the web hosting provider (diplomatically put). Unfortunately for me and some of the rest reading this message I do not yet have an automated billing system to handle payments efficiently, thus am currently invoicing quarterly and regularly see payments one to two months later. That's quite a lot of holding time due to my laziness. Q1) General feedback please? Q2) Any suggestions on automated and/or recurring payment solutions? Yes I can set up recurring payments through PayPal, but there is a fee and it "feels" awkward. Q3) Payment discounts - any feedback on offering payment discounts such as 2%10, net30?