Bob, I don't believe that Explorer has the capability to support the user at domain user format. If using a regular FTP client isn't an option, then you could have them go directly to the ftp server in Explorer "ftp://ftp.domain.com", They will get prompted for a user and password and can save the password by choosing the "save password" option. There is also an option to map a network drive that can be directly pointed to the FTP, but again it will be slower than a real FTP client. HTH, Rob -----Original Message----- From: thelist-bounces at lists.evolt.org [mailto:thelist-bounces at lists.evolt.org] On Behalf Of Bob Meetin Sent: Tuesday, April 20, 2010 7:25 PM To: thelist at lists.evolt.org Subject: [thelist] browser FTP I tried setting up an FTP account for family to drop images/videos then give them instructions to use either windows explorer or firefox. Both methods work if I use the main user account and password, but both fail if I use a custom FTP account created using the cPanel FTP manager. I'm thinking that neither likes the fact that the FTP manager account naming convention is: FTP username: account at domain.com The windows method (substituting variables of course) is: 1) Open My Computer 2) Click View --> Toolbar --> Address Bar 3) In the address bar enter: ftp:account at domain.com:password at domain.com which fails. The main user account which succeeds: ftp:account:password at domain.com Is there any workaround for ftp accounts that are named like this? -Bob -- * * Please support the community that supports you. * * http://evolt.org/help_support_evolt/ For unsubscribe and other options, including the Tip Harvester and archives of thelist go to: http://lists.evolt.org Workers of the Web, evolt !