[thelist] Customer requirements: simple?

Bob Meetin bobm at dottedi.biz
Tue Sep 7 10:36:25 CDT 2010

Alex Beston wrote:
> Hi list
> I thought I would throw up a thing for discussion.
> Should we answer email from people who want things that are "simple" and
> "just the basics".
> I think it ought to be put down as a red flag client moment and dismissed as
> such.
Pretty much in line with what you heard back already, it's good policy 
to reply politely.  It takes time to learn how to sort though these 
types of queries and make internal assessments efficiently.  When you're 
first getting started you're so hungry to get jobs that you diligently 
and thoroughly respond to even the most ridiculous requests.  So you 
take some bumps and bruises over time and learn, hopefully, from the 
experience, where to concentrate your efforts.

Bargain hunters seem to have infinite time to spend looking for the 
bigger better deal.  Also, having spent time surfing, they see these 
elaborate solutions but not the work that goes behind them.  Can you do 
this like on xyz.com?  The sooner you can identify these 
research-intensive proposals, the better off you'll be.  If it looks 
like some technology that you want to learn, then maybe you cut a deal 
with yourself.  It's your time or their time.

Bob Meetin

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