> > Should we answer email from people who want things that are "simple" and > "just the basics". > > I think it ought to be put down as a red flag client moment and dismissed as > such. > My advice is to educate your prospective clients. This shows the prospective client that you know your business and if they can afford you then they should hire you. Most times, the prospective client has no idea what something should cost but I try to take the time to hear out what they want and tell them what it will cost them. Most of the time that is the end of it but I have done my part by educating them about my industry including the complexities, risks, and cost of what they are asking. The hope is that they will either re-evaluate their budget or their expectations and hire me. If I treat them with respect they will also refer others to me that can afford me. I just did one of these initial consultations where they wanted to be better than their competitors but in the end they had little to no money. I am doing them a favor and sending them a detailed quote so they can either stop pestering me and my fellow web developers or she might go to the owner and enlighten him.