WebWord has a link to the "Top Five Frustrations Experienced by Web Shoppers" article. <http://www.webword.com/> Permanent Link: <http://webword.com/weblog/00001048.html> --Ben Ben Dyer, Senior Internet Developer, Imaginuity Interactive http://www.imaginuity.com/ I'm reading your e-mail right now. ----------------------------------------------------------------- http://members.evolt.org/OKolzig37/ http://www.evolt.org/