<tip type="outlook express"> i just found this site, and wish i had seen it long ago -- outlook express is such a pain in the ass, and this site would have made it so much less painful... http://www.okinfoweb.com/moe/mail/mail_026.htm this site was written for oe4, but based on some comments on the site which pointed me here (the url of which i promptly lost), most of the tips are still valid for oe5 </tip>