[thelist] UK e-commerce regulations

Jonathan Chard jonathan at familygenetix.com
Tue Mar 27 05:11:54 CST 2001


>>   - have a "cooling of" period in which they can undo their orders? (if
so
>>   how long?)

>Nah.

Not sure it that's strictly true - this rang a bell on a piece I heard on
radio 5 the other week about people buying online not being aware of their
rights, so I checked it out...

Your UK online buying rights are summarised here....

http://www.oft.gov.uk/html/shopping/index.html

....which states that you have a 7 day cooling off period to withdraw your
purchase, I guess even if the goods aren't defective.

Check it out, anyhow, they put it better than I can.

HTH,
Jon Chard.





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