Thanks, I'll be picking up a copy (ISBN 1-56205-810-X) Another issue that interests me is who should be designing the information space, technical or non technical people. He discusses the issue here: http://www.useit.com/alertbox/990404_comments.html cheers Matthew > I like Jakob Nielsen's chapter on designing Intranets in > "designing web > usability". Provides a great structure for the logical hierarchy of an > Intranet site.