[thelist] HTML Newsletter Blank in WebMail Clients

Gina K. Anderson gina at sitediva.com
Wed May 8 10:18:01 CDT 2002


Liam,

Okay, added the \r to all lines that had the \n, it didn't make any difference,
the script-sent message is still blank :(

I copied the web page and pasted it into a new Outlook message. It was missing
some background elements and the css didn't get pulled, but I figure that's a
copy and paste thing. I sent it out, and both web mail client s that were
previously a blank message, displayed the email as sent.

I use the mail.com account (one that was showing the blank emails), and I've
never had any trouble viewing html messages and graphical newsletters with that
account.

So now what? <grin> I'm stumped.

Thanks so much,
Gina






|-----Original Message-----
|From: thelist-admin at lists.evolt.org
|[mailto:thelist-admin at lists.evolt.org]On Behalf Of Liam Delahunty
|Sent: Wednesday, May 08, 2002 5:09 AM
|To: thelist at lists.evolt.org
|Subject: RE: [thelist] HTML Newsletter Blank in WebMail Clients
|
|
|Gina K. Anderson wrote:
|
|Liam,
|
|Okay, this script is PHPList located at http://www.phplist.com.
|
|function system_messageHeaders() {
|  $message_from_address = getConfig("message_from_address");
|  $subscribe_additional_headers = "From: $message_from_address\n";
|  $message_replyto_address = getConfig("message_replyto_address");
|  if ($message_replyto_address)
|    $subscribe_additional_headers .= "Reply-To: $message_replyto_address\n";
|  else
|    $subscribe_additional_headers .= "Reply-To: $message_from_address\n";
|  $subscribe_additional_headers .= "X-Mailer: PHPlist version ".VERSION."
|(www.phplist.com)\n";
|  return $subscribe_additional_headers;
|}
|
|
|Gina,
|
|The headers look okay but you could try changing those \n to \r\n. Though
|this isn't likely to make much difference but best to do it right. ;) See
|http://www.zend.com/manual/function.mail.php
|"You must use \r\n to seperate headers, although some Unix mail transfer
|agents may work with just a single newline (\n)."
|
|Now, you might want to generate a new HTML email and post to the web mail
|clients to see if they receive general html emails okay. Try it this way:
|1. go to a live web page, say
|http://www.papocketpets.com/newsletter/template_html.html
|2. select all (cntl+a)
|3. now go to outlook and open a new email,
|4. change it to html format (format > html),
|5. and paste in the web page (cntl+v).
|6. Now send that to one of the bad clients and see if it works.
|
|That way you will be able to see if it's a issue with mail you are sending
|or html email in general. Some web based email clients don't output html and
|often re-render it (such as talk21.com), I presume this is to stop some of
|the exploits that were going around a while back. Let's us know the
|results...
|
|Good luck!
|
|Kind regards,
|Liam Delahunty
|Mega Products Limited, 10-11 Moor Street, London W1D 5NF
|t: 020 7434 4201/2 f: 0870 135 8412 m: 07941 589 061
|http://www.liamdelahunty.com/ web/ design/ database/ programming
|http://www.britstream.com/ Hosting/ Domain Names From UKP 7.50 p.a.
|
|
|
||-----Original Message-----
||From: thelist-admin at lists.evolt.org
||[mailto:thelist-admin at lists.evolt.org]On Behalf Of Liam Delahunty
||Sent: Tuesday, May 07, 2002 5:15 PM
||To: thelist at lists.evolt.org
||Subject: RE: [thelist] HTML Newsletter Blank in WebMail Clients
||
||
||Gina K. Anderson wrote:
||
||<quote>
||I'm in the test phase of my HTML newsletter project here, and found a
|snafu.
||It
||display great in Outlook and such programs, but is a blank white space in
||web
||mail clients like SprintPCS's and Mail.com.
||
||[snip]
||http://www.papocketpets.com/newsletter/template_html.html
||
||</quote>
||
||It's probably a \r\n missing in the headers, I dare say that Outlook and so
||forth are more tolerant than web mail clients can be. Also make sure that
||your to and subject don't have \r or \n.
||
||What headers are being set for the php script that creates and sends the
||email?
||
||http://www.zend.com/manual/function.mail.php
||
||http://www.webmasterbase.com/article/679/24
||
||http://www.phpbuilder.com/columns/kartic20000807.php3
||
||
||Kind regards,
||Liam
||---
||Outgoing mail is certified Virus Free.
||Checked by AVG anti-virus system (http://www.grisoft.com).
||Version: 6.0.351 / Virus Database: 197 - Release Date: 19/04/2002
||
||--
||For unsubscribe and other options, including
||the Tip Harvester and archive of thelist go to:
||http://lists.evolt.org Workers of the Web, evolt !
||
||
|
|--
|For unsubscribe and other options, including
|the Tip Harvester and archive of thelist go to:
|http://lists.evolt.org Workers of the Web, evolt !
|
|---
|Outgoing mail is certified Virus Free.
|Checked by AVG anti-virus system (http://www.grisoft.com).
|Version: 6.0.360 / Virus Database: 199 - Release Date: 07/05/2002
|
|--
|For unsubscribe and other options, including
|the Tip Harvester and archive of thelist go to:
|http://lists.evolt.org Workers of the Web, evolt !
|
|




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