Coding for intranets (was RE: [thelist] Color Chooser Review -- c orrection)

Martin Burns martin at easyweb.co.uk
Wed May 29 10:04:01 CDT 2002


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On Wednesday, May 29, 2002, at 03:07  pm, aardvark wrote:

> - accessibility was less of a concern in all of these because the
> jobs are done either by people who cannot be disabled in a certain
> way to do their regular job

Possibly reasonable for (say) a call centre agent where the application
relies on sound. But having one disability not matter does not mean that
you can ignore *all* accessibility issues.

Also, there are a number of text-based telephony devices which not only
*can* allow deaf agents to use them, it's probably a good idea to have
agents who know the technology using them.

> or because accessible back-ups that are
> in place already cover for it (like a paper-based system, in one
> case)...

Which may not work for all situations, and would absolutely *have* to
ensure that the disabled employee was under no discrimination for using
a paper-based system, particularly if that system took longer and the
employee was productivity-appraised.

Cheers
Martin
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