[thelist] Site Review

[Scott Wickham]

I am glad you found the review helpful.

Note,  the owner can spend $10 a month or less to get a
voice mail number. The existance of a number will increase
peoples confidence.

For the grade issue. You can have add issues to cart, have
it default to best grade and price. But allow them to
modify at checkout.




--- Nick Bourgeois <nick at infinitevoid.com> wrote:
> > <a href="issue.cfm/issID/3308" title="Buy Black
> Panther,
> > Vol. 2 #47"><img src="images/th1_64143.jpg" width="100"
> > alt="Black Panther, Vol. 2 #47" border="0"></a>
> >
> > Your image tags of the comics has width but not height,
> add
> > height to speed page layout.
>
> Good point.  It's hard to get the height, though, since
> the thumbnail images
> are created dynamically (with a constricted width) from a
> much larger image.
> I supposed I could store the height for each thumbnail in
> the database, but
> for right now, it's a trivial concern.
>
> > 2) Since you are asking for people money you should
> have
> > address and phone number on bottom of home page. At the
> > very least it should be on the contact us page. There
> is
> > nothing to convince me that this site is real.
>
> Yeah, this is a tough situation.  The client wanted the
> only form of contact
> from the customer to be through the email form, but that
> obviously isn't the
> best decision in regards to usability.  The problem is
> that the address
> isn't really relevant since it's an online store only,
> and the client
> doesn't have a phone number, much less a 1-800 number.
> The reason there is
> no phone number is because Comics Etc is run by one guy
> who does everything
> "on the side."  He has another full-time job and isn't
> available all day to
> take calls.
>
> > 3) http://www.comicsetc.com/issue.cfm/issID/3300
> > it say the comic price (but doesn't list cover price
> > is this above of below) if below it should feature
> savings
> > to encourage the buyer save with them.
>
> Yeah, I've been trying to get the client to do this, but
> he doesn't want to
> enter the cover prices for all 10000 books he has in
> inventory.  Plus, for
> back issues, he's selling the book for much higher than
> the cover price
> since it was only 25 cents back in 1970.  One suggestion
> was to have the
> value of the books be used instead of the cover price.
> The value could be
> determine by the grade of the comic.  But sometimes the
> books are signed
> and/or limited edition and are worth more that the
> industry-standard price
> guide.
>
> So, what we may do in this regard is to only show the
> cover price for the
> new books and leave back issues alone.  Either way, the
> buyer needs to know
> there is a discount, because it's usually 15-20% off
> cover price.
>
> > 4)  http://www.comicsetc.com/register.cfm
> > It says "Misc. Information" should be labled what it
> > actually is. Opt out email list.
>
> Gotcha.
>
> > 5) http://www.comicsetc.com/register.cfm
> > should allow me to create an account with email alone.
> > What if I am not ready to buy yet. You should at least
> > take my email so you can write me later.
>
> I'm not sure I understand your reasoning in this.  The
> only reason to
> register for the site is to make the checkout process
> easier by having
> everything filled in for you.  Also, the checkout is
> designed a lot like
> Amazon's.  You don't have to be registered to checkout;
> the registration is
> included in the checkout.
>
> But I see your point if they decided to use the
> registration for other
> purposes.  For example, if they did a wishlist-type
> thing, you will need to
> register for the site to be able to track that.
>
> > 6) http://www.comicsetc.com/register.cfm
> > there should be a box that allows me to click if
> shipping
> > address is same as billing address
>
> Will do.
>
> > 7) http://www.comicsetc.com/register.cfm
> > It allowed me to register with different names for
> billing
> > and shipping. System should allow this but.. it should
> at
> > least give a warning that they are not the same. You
> can
> > use that to get relationship between biller and
> shipper.
> > And you should have different email for both. So for
> > example is father is billing then updates should be
> able to
> > send to his son.
>
> I see your point, but at the moment, no updates are sent
> to the customer
> after the order has been placed.  So, I'll leave it as is
> for the time
> being.
>
> > 8) http://www.comicsetc.com/issue.cfm/issID/3308
> > Quantity defaults to "0" it shoudl default to "1"
>
> I'm about to change this.  Quantity defaults to 0 because
> there can
> sometimes be multiple grades of the same book.  So if
> they are all defaulted
> to 1, that wouldn't make sense.  So my solution is to
> have single-grade
> books' quantity to default to 1, and multiple grades will
> be kept at 0.
>
> > 9) http://www.comicsetc.com/issue.cfm/issID/3308
> > why is "1" the maximum quantity allowed ?
>
> The client doesn't want other stores buying up all his
> inventory and
> reselling them at inflated prices.  Also, the maximum
> quantity is 2 per
> grade per issue.
>
> > 10) can the "buy now" add it to the cart automatically
> > the extra page downloaded is a waste of users time.
>
> There's that whole issue of having multiple grades per
> book.  Which grade
> would be added to the cart?  The highest one?  And what
> if the buyer wanted
> more than 1 of the same book?
>
> > 11) worse part there is no way for me to put in
> recuring
> > purchases which is the key to profitablility in the
> > professional comic market. I.E. I want Iron Man,
> > Xmen,Spiderman. They should appear in my shopping cart
> > automatically.
>
> Yes, I completely agree.  Everyone I know who orders
> comics online always
> pre-orders them.  The client is planning on offering this
> option soon.
> Also, we are going to give the buyer the ability to
> create a wishlist to put
> books on hold (they will be taken out of inventory),
> where the buyer can
> ship them all at once (usually monthly) to save costs.
>
> Do you have any other suggestions on how to make the site
> more convenient
> for the collector?
>
> > :::: sorry if I sound to negaitve, its a beatiful site,
> it
> > pretty and clean, but only a masacist would use it. Way
> to
> > many clicks to get anything done. And there is no value
> > add.
> > The site owners say they are experts in comic
> collecting
> > but they offer nothing to make it easier to collect.
>
> Yeah, I think allowing for the customers to pre-order
> their books will
> hopefully rectify that.
>
> And you say there are too many clicks ... how can I
> reduce that (besides the
> "Buy Now" add to cart thing)?
>
> > No where in the site are the lower prices featured and
> > mentioned.
>
> Yeah, that's the main benefit of the site, but it doesn't
> look it's
> mentioned anywhere except the home page and about us
> page.
>
> > Why aren't the hard to find/limited editions on the
> home
>
=== message truncated ===


=====
Scott Wickham

"Unlike me, many of you have accepted the situation of your imprisonment, and will die here like rotten cabbages." --No.6

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