[thelist] How can I get my domain back?

[Liam Delahunty]

Roger Waggener wrote:

>I registered a domain name with a cheap registration service provider last
year.

Cheap & nasty? ;(

>The service provider was a bulk customer of tucows.com
>which is very unlikely to talk to me about the situation.

They will eventually, but prefer to let the reseller sort everything out.
>From a customers point of view it can be difficult if you have issues with
your direct supplier, but in my experience (as a Tucows reseller myself) its
always worked out okay - I've had issues trying to get a transfer in from
another reseller.

>So my question is how can I get this domain back online since
>I can't pay tucows directly (not being a bulk customer) and
>since I can't transfer an expired domain?

Firstly do a whois on your domain name and check to see if the domain name
is registered with your email address as one of the contacts for technical,
billing, admin.
http://resellers.tucows.com/opensrs/whois/ and get the actual account
details of the Registration Service Provider.

As you state you can't request a transfer on an expired domain, so do try
support at opensrs.org.

But, from http://resellers.tucows.com/enduser/
"Remember that OpenSRS, as a wholesale organization, has very little to do
with RSP/client relations -- we only get involved when the Reseller has
breached some element of its OpenSRS service contract."

IANAL but not renewing a name you've paid for is a fairy obvious breach of
contract to me.

Anyway, as I've said Tucows/Opensrs are normally fairly bright about these
things, so you should be able to get them to help.

Kind regards, Liam Delahunty
Mega Products Limited, 10-11 Moor Street, Soho, London W1D 5NF
http://www.britstream.com/ Hosting/ UK Domain Names From UKP 7.50 p.a.