[thelist] Outlook - not checking email servers
Paul Bennett
paul at teltest.com
Wed Oct 8 21:55:03 CDT 2003
Ken Schaefer wrote:
>What happens when you try and check mail (errors? visual cues?)?
>
errors - "could not locate remote server" - even though you can ping it
fine and check webmail on it fine etc etc
exact error:
code: 0x800CCC0E
Error type: FAILED_TO_CONNECT
Description: Cannot connect to server.
> Was this
>ever working before?
>
yes, up 'til this Monday - client claims nothing has changed, but this
doesn't seem logical
>What version of Outlook?
>
Good point - it's Outlook Express BTW (didn't mention that in my first
post) and it is on XP - forgot to check version number
>Instead of recommending that they move to a whole different client just
>because you can't solve their problem,
>
easy trigger, I'm *trying* to solve their problem - the things I have
heard about Outlook Express' security aren't exactly confidence inspiring
>I think you should get someone who
>knows something about Outlook to examine the system, or try and troubleshoot
>the problem.
>
sure if they had $150 an hour which they don't
until they do, I'll keep looking
--
------------------------------
Paul Bennett
Internet Developer
Teltest Electronic Design
------------------------------
Email: paul at teltest.com
Phone: 64 4 237 4557
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