I should add that doing a whole bunch of steps manually introduces the possiblity of operator error - a missed step, a misspelt registry key. On the other hand, a well written installer can eliminate that problem (especially if it also has a good installation log). Good documentation helps with the edge cases when the install doesn't go properly, and the admin can manually check each change that was supposed to occur to see whether what should have happened actually did. Cheers Ken ----- Original Message ----- From: "Joshua Olson" <joshua at waetech.com> Subject: RE: [thelist] Is a super-slick installation necessary? : Bill, Ken, David, Robert, Christopher, Jason, : : Thank you everybody for your feedback. It sounds like everybody is saying : the same thing, essentially. : : Thanks again!