[thelist] Email Organization
Ken Schaefer
ken at adOpenStatic.com
Sun Aug 29 08:31:43 CDT 2004
Outlook does this (allows the user to assign multiple categories to emails)
Might want to get the Lookout addin as well for full-text searching (used to
be a 3rd party product, but has recently been bought by Microsoft)
http://www.microsoft.com/downloads/details.aspx?FamilyID=09b835ee-16e5-4961-91b8-2200ba31ea37&DisplayLang=en
Cheers
Ken
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From: "Hershel Robinson" <hershelr at netvision.net.il>
Subject: [thelist] Email Organization
: I have a client who receives emails from his visitors to his website via a
: webpage--the site is educational and the emails are questions. The page
: presently just sends the client regular email and he then deals with the
: questions therein one by one with his email client and that's it.
:
: What he wants is a system to be able to organize the emails into
categories
: and assign to them keywords. He wants to be able to analyze the
: correspondence periodically and determine the most popular questions and
: categories. He can then build FAQs and also potentially cater the site
: towards the interest of his readership.
:
: Does anyone have any suggestions for an OTS solution? The client's office
: and the web host run Windows.
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