[thelist] Dialup Networking not accessible (Win98)

Robert Crawford robertcrawford at peoplepc.com
Tue Oct 12 09:18:35 CDT 2004


Seyon said the following on 9/9/2004 10:30 PM:

>Trying to help a friend fix his computer here, guys. Wonder if any of you 
>have seen this before and know how to solve it short of a full reinstall.
>
>His Dialup Networking folder has ceased to exist. If you open up Windows 
>Explorer and double click on it nothing happens. If you right click and 
>choose Explore or Open it takes you to the Desktop. Consequently he can't 
>connect to the Internet - the internet connection shortcut doesn't work, 
>the shortcut displays one of the blank windows icons you see when the file 
>has been removed.
>
>I've tried uninstalling and reinstalling Dialup Networking to no avail. 
>Weeded out a load of malware from his computer using Adaware and Spybot S&D 
>but didn't help. Any ideas?
>
>Thanks.
>-marc
>
>  
>

Marc,

If Windows explorer is damaged, and reinstalling dialup networking does 
not change anything. I sorry to say, backup and wipe the hard drive and 
reinstall Windows 98.

Robert







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