[thelist] RE: checked vs. unchecked boxes
Sarah Sweeney
mr.sanders at designshift.com
Thu Oct 21 07:47:12 CDT 2004
> Let's say you want to give the user the option to receive a copy of the
> information upon receipt and history has shown that 99.9% of people want a
> receipt. You have a couple options:
Question: how do you determine that 99.9% of people want a receipt? Was
it simply a matter of having a pre-checked checkbox which most people
left checked "by simple oversight"?
> 1. Give them an unchecked checkbox that is labeled "send me a receipt".
> 99.9% of people want a receipt, but it seems likely that less than that will
> check the box by simple oversight.
I think you need to give your users the benefit of the doubt. Don't
assume they want a receipt (i.e. by pre-checking the box), and don't
assume that if you leave the box un-checked most people will overlook
checking it even thought "they really /do/ want a receipt".
> A person is updating their preferences. The last time they updated their
> settings they specifically checked an option. When they look now, would it
> not be nice to have the same option checked?
IMHO, this is the only time it is appropriate to pre-check a checkbox
for a user.
--
Sarah Sweeney :: Web Developer & Programmer
VOTE! :: http://www.declareyourself.com/
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