[thelist] RE: user perception

[Matthew Lewis]

What about some big "Start Here" sign pointing to the first login
field, followed by javascript prompts explaining the steps one by one?


On Tue, 16 Nov 2004 09:37:54 -0400, Sarah Sweeney
<mr.sanders at designshift.com> wrote:
> > WRONG: "users are dumb, lazy, inattentive"
> >
> > That's only true for certain segments of users and newbies.
> 
> You are correct. I guess what I'm saying is that a *few* users *seem* to
> be this way (although most users seem to have no problem with the CMS I
> am referring to). I've tried and tried to figure out a way to make my
> CMS login process as simple and straightforward as possible for all
> users, but I just don't have any other ideas. (At least not any that
> won't overly complicate the login process for actual content managers,
> who are the primary users of the CMS.)
> 
> I've thought of skipping the login and automatically "logging in" all
> users as guests, so that content managers could then log in to access
> restricted functionality. But I know if I do this, several content
> managers will not bother to log in and then I will get emails asking why
> the content they submit now requires approval - it's a catch-22.
> 
> I'd love to hear any suggestions on how to make this easier for all of
> the site's users. I think this was the original intent of the thread,
> after all :) Just telling me that my site is "unusable" is really not
> helpful.
> 
> --
> Sarah Sweeney  ::  Web Developer & Programmer
> Portfolio  ::  http://sarah.designshift.com
> Blog  ::  http://hardedge.ca
> 
> 
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