[thelist] User perception

Les Lytollis leslytollis at dimensions-corporatewear.co.uk
Wed Nov 17 03:20:32 CST 2004


> > because I returned the user to the "add employee" screen, they were 
> > sending the details again and again to try and see some 
> confirmation 
> > that the details had been sent!
> 

>  This is actually an example of poor 
> application design, rather than user stupidity.
> 

My point exactly! Rather than blame the stupid users, find out *why*
they are doing "the stupid thing" (tm) and what how they would expect
the application to work. The best people to tell you this are the
users...

LezL



********************Confidentiality Notice & Disclaimer ***********************
This message, together with any attachments, is for the confidential and exclusive use of the addressee(s).
If you receive it in error, please delete the message and its attachments from your system immediately and notify us by return e-mail.
Do not disclose, copy, circulate or use any information contained in this e-mail.

(1) Whilst we have taken reasonable precautions to ensure that any attachment to this e-mail has been swept for viruses, we cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment.
(2) The sender shall remain solely accountable for any statements, representations or opinions that are clearly his or her own and not made in the course of employment.
***********************************************************************************



More information about the thelist mailing list