[thelist] question about NetSol registry procedure

[JLIST EMAIL]

Jeniffer,

A lot of registrars have LOCKED their customers' domains so that
unauthorized transfers can not occur.  The registered owner of that domain
will need to log into NetSol and access the domain details for that domain.
At some point when that domain was registered, the person who registered it
received a userid and password to log into NetSol.  Once logged into NetSol
and access to the account where that domain is registered is obtained, the
domain can then be unlocked.  

If you don't immediately see how to unlock it then NetSol will definitely
help you as this is a normal and customary action to perform.   I don't have
any domains at NetSol but I've got over 500 domains at Godaddy and it works
like that over there.  I would have to think the procedure is similar.
There may even be online help showing how to unlock a domain so that it may
be transferred to another owner or another registrar.  In fact, ANY details
which need to be changed may require the domain to be unlocked first.   

Hope that helps you!

 



-----Original Message-----
From: thelist-bounces at lists.evolt.org
[mailto:thelist-bounces at lists.evolt.org] On Behalf Of Jeniffer C. Johnson
Sent: Wednesday, August 03, 2005 11:26 AM
To: thelist at lists.evolt.org
Subject: [thelist] question about NetSol registry procedure

I have a client who's existing domain is registered with Network Solutions.
We're trying to transfer the domain to a different registrar, but the
transfer is being kicked back saying that the domain is locked. We're not
hitting the "about to expire" wall, I did check that. But I'm not sure what
to tell the client to look for in NetSol's user interface. He isn't seeing
anything obviously labeled about unlocking anything, and is growing
frustrated. 

Can anyone who has a NetSol domain point us in the right direction? Is this
option buried somewhere, or is it worded oddly? If I could tell him exactly
what he should be looking for, I think he'd find it. 

TIA!

Jeniffer C. Johnson
OffLead Productions
http://www.offlead.com



-- 

* * Please support the community that supports you.  * *
http://evolt.org/help_support_evolt/

For unsubscribe and other options, including the Tip Harvester 
and archives of thelist go to: http://lists.evolt.org 
Workers of the Web, evolt !