[thelist] need help diagnosing problem uploading file to website
Sarah Adams
mrsanders at designshift.com
Mon Mar 27 08:49:58 CST 2006
>> One of the users who regularly uploads documents to the site has, in
>> recent months, complained to me a few times of not being able to upload
>> documents to the site.
> Could she try with another browser?
One of the other people in her team is using Safari on a Mac and has the
same problem.
> This rings a bell... I can't quite remember, but I think I once had a
> similar problem, and it was caused by malfunctioning switch or router.
Could this effect only certain people, all coincidentally on the same
team, in an office and not others?
> Any pattern to this? In the mornings or afternoons? If an upload fails,
> how soon will she be able to upload successfully: immediately with
> another file, later the same day or only the next day?
>
> Are there any file types that *never* fail? Or can it happen with any files?
I'll definitely ask her these questions. Thanks for the great suggestions!
--
sarah adams
web developer & programmer
portfolio: http://sarah.designshift.com
blog: http://hardedge.ca
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