[thelist] tracking email
Bob Meetin
ontheroad at frii.com
Tue Jan 23 12:20:42 CST 2007
A potential client wants the ability to keep an archive of email
communcations between his consultant/contractors and clients (for
instance status on jobs, estimates, agreements, etc.) The webserver
will be a common hosting situation which of course includes unlimited
email accounts, webmail, etc.
Some/many hosting companies have the email set up so that you can 'save'
a copy on the server. Some will allow you to forward to multiple
accounts. This can possibly work for email that is sent 'to' a worker
bee. 'Compelling' the worker bee to use the webmail program may even
work for capturing sent email
If one of his folks configures their email for a local email utility
(Outlook, Thunderbird, etc), it is a little complicated to monitor
actions on sending email. It sounds like a process/protocol thing. Of
course there is alway the alternative of creating a form/tracking system
that stores communication in a db, but this sounds a bit much.
Simpler ideas?
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