[thelist] how can I establish a more reliable connection to my web server?
Shawn K. Quinn
skquinn at speakeasy.net
Fri Apr 27 06:18:02 CDT 2007
On Wed, 2007-04-25 at 09:29 -0700, Joel D Canfield wrote:
> All my client sites are hosted at Crystal Tech, who are gradually
> slipping in my esteem with the repeated unpleasant experiences of the
> past year. Right now, my ftp connection (whether FireFTP or CuteFTP)
> is incredibly unstable.
Can you use other methods besides FTP? scp, sftp, rsync?
> tracert and ping confirm that the issue is between here and Crystal
> Tech, not on their end. They have no useful suggestions to offer. I
> understand that Sprint's network reliability isn't their problem, but
> I was hoping for *anything* helpful. "Call your ISP" isn't.
Is Sprint closer to your network or theirs? If the latter, then Crystal
Tech continuing to use an ISP that they know is substandard *is* Crystal
Tech's problem. If the former, then that's closer to being *your*
problem.
> Wouldn't a hosting service physically closer to me be less subject to
> the vagaries of the internet?
Sometimes. Internet routing need not necessarily make geographic sense.
Often, a route to two hosts in or near the same city will not go a
statistically significant distance outside of that city. However, as an
example, this traceroute from me in Houston, to www.hal-pc.org in
Houston, appears to go through two hops in Dallas:
traceroute to www.hal-pc.org (204.52.135.52), 64 hops max, 40 byte
packets
1 bras3-l0.hstntx.sbcglobal.net (151.164.182.60) 10 ms 9 ms 8 ms
2 dist2-vlan50.hstntx.sbcglobal.net (151.164.11.125) 9 ms 7 ms 7 ms
3 bb2-g14-0.hstntx.sbcglobal.net (151.164.92.206) 7 ms 9 ms 8 ms
4 ex1-p2-1.eqdltx.sbcglobal.net (151.164.92.243) 14 ms 14 ms 19 ms
5 gar6.dlstx.ip.att.net (12.122.79.69) 16 ms 14 ms 15 ms
6 tbr1011001.dlstx.ip.att.net (12.122.100.6) [MPLS: Label 31000 Exp 0]
27 ms 22 ms 21 ms
7 tbr2.hs1tx.ip.att.net (12.122.10.130) [MPLS: Label 32676 Exp 0] 27
ms 20 ms 20 ms
8 gbr1.hs1tx.ip.att.net (12.122.12.146) [MPLS: Label 25 Exp 0] 20 ms
21 ms 31 ms
9 gar2.hs1tx.ip.att.net (12.123.212.97) 20 ms 18 ms 18 ms
10 12.119.213.102 (12.119.213.102) 26 ms 19 ms 20 ms
11 border11.ge4-1-bbnet2.hou.pnap.net (216.52.168.84) 19 ms 19 ms 19
ms
12 pcusers-2.border11.hou.pnap.net (216.52.170.190) 21 ms 21 ms 21
ms
13 www.hal-pc.org (204.52.135.52) 21 ms 21 ms 21 ms
> Since I have a static IP on my equipment, and have email and websites
> hosted here, I really don't want to get a new IP address, which was
> the only suggestion they had for prompting a new network route.
A new IP address with the same ISP will likely suffer from the same
problems.
--
Shawn K. Quinn <skquinn at speakeasy.net>
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