[thelist] Flash slideshow element not working

John Dowdell jdowdell at adobe.com
Wed Jan 23 17:20:12 CST 2008


I looked through the description dump, trying to find key details in 
there, but failed.

Reasonable troubleshooting steps:
--  see whether it's browser-specific... whether other browsers can view 
that slideshow on that network
--  doublecheck what they're actually running, how IE is locked, which 
Player etc... from the description, they might be running an old Player 
and are prevented from updating
--  check whether it's the markup by giving them just an OBJECT tag, no 
additional scripting
--  make sure it's not a mix of local and remote files... it sounds like 
both SWFs and images are hosted at villanova.co.uk but I'm not sure
--  check whether all addresses match (I see both 
"http://www.villanova.co.uk/flash/slideshow" and 
"http://www.villanova.co.uk/flash/slideshow.swf" in there.)
--  check whether they're actually low on memory for the images being 
sent... "red box" is associated with low-memory situations (eg, 
temporarily replace with smaller images)




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