[thelist] Broken PDF link only on some computers

Cancilla, Dominick dcancilla at calwater.com
Fri Jul 18 16:15:11 CDT 2008


I have received complaints from two customers that they are unable to
access PDF files on our corporate Web site (www.calwater.com). Both
customers say that when they click a link to any PDF file, they get a
"file not found" message. The links work fine for me and for many other
customers.
 
I have not been able to get either customer to tell me what browser they
are using. Can anyone suggest a possible reason for this problem?
 
Thanks for the help!
 
--Dominick
 



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